ALLDOZ

Last updated: 7 June 2026

Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our website and booking services (the “Service”). It explains your privacy rights and how applicable law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

I authorize ALLDOZ and its representatives to contact me with updates and notifications via email, SMS, WhatsApp, and phone calls. This consent applies for service-related communication and may override registry settings on DND / NDNC where permitted by law.

Interpretation and definitions

Interpretation

Words whose initial letter is capitalized have meanings defined below. Those definitions apply whether the terms appear in singular or plural.

Definitions

  • Account means a unique account created for you to access parts of the Service (for example, to view repair history or manage your profile).
  • Company (“We”, “Us”, or “Our”) refers to ALLDOZ Technologies, operating the ALLDOZ brand.
  • Cookies are small files placed on your device by a website, often used to remember preferences and understand how the site is used.
  • Country refers to: Maharashtra, India (our primary place of business is Pune).
  • Device means any device that can access the Service, such as a computer, mobile phone, or tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to our website and related offerings, currently limited to doorstep mobile phone repair in Pune.
  • Service Provider means third parties who process data on our behalf (for example, hosting, analytics, or communication tools), under appropriate agreements.
  • Usage Data refers to data collected automatically through use of the Service (for example, pages visited or session duration).
  • Website refers to ALLDOZ, accessible from https://alldoz.com.
  • You means the individual using the Service, or the legal entity on whose behalf that individual uses the Service, as applicable.

Collecting and using your personal data

Types of data collected

Personal Data. When you book a repair, create an account, or contact us, we may ask for personally identifiable information, including but not limited to: email address; name; phone number; and address details (including pincode, city, and area) needed for doorstep service in Pune.

Usage Data. Usage Data is collected automatically when you use the Service. It may include your IP address, browser type and version, pages visited, date and time of visit, time spent on pages, and diagnostic data. On mobile devices, we may collect device type, operating system, and similar technical identifiers needed to secure and operate the Service.

Tracking technologies and cookies

We use cookies and similar technologies to operate the Service, remember preferences, and understand usage so we can improve performance and security. Technologies may include cookies, web beacons, and scripts.

You can instruct your browser to refuse cookies; some features may not work correctly if cookies are disabled.

We may use:

  • Necessary / essential cookies (session) — required to provide the Service, including authentication and fraud prevention.
  • Notice acceptance cookies (persistent) — to record if you have acknowledged cookie or policy notices where shown.
  • Functionality cookies (persistent) — to remember choices such as login state or draft booking details stored locally where applicable.

Use of your personal data

We may use Personal Data to:

  • Provide and maintain the Service, including scheduling and performing mobile repair at your location.
  • Manage your Account and repair requests.
  • Perform our contract with you for repair services you book through the Service.
  • Contact you by email, phone, SMS, WhatsApp, or similar channels about bookings, technician visits, security updates, and service-related messages.
  • Respond to support requests and enquiries.
  • Analyze usage to improve the Service, pricing transparency, and customer experience.
  • Comply with legal obligations and protect our rights, users, and the public where required.

We do not sell your personal data. We use information for the purposes described here and for mobile repair operations in Pune only, as our Service scope currently permits.

Information from forms and correspondence

Some pages include forms where you voluntarily submit personal information (for example, when booking mobile repair, signing in with OTP, updating your profile, or contacting us). Information you provide is used for the purpose for which it was collected and is not sold to unrelated third parties.

If you email us, we retain what is needed to respond. You may browse parts of the site without registering; booking and account features require the details necessary to deliver repair service. If you have shared contact details with us, we may call, SMS, email, or message you on WhatsApp about your repair, warranties, and relevant offers, including where your number is registered on DND / NDNC, to the extent allowed by applicable law and your consent.

Retention of your personal data

We retain Personal Data only as long as needed for the purposes in this Policy, including to provide repair service, honor warranties, resolve disputes, and meet legal obligations. Usage Data is generally kept for a shorter period unless needed for security, analytics, or legal requirements.

Transfer of your personal data

Your information may be processed at our offices and by Service Providers in locations where they operate. Data may be stored on servers outside your state or country where laws differ; we take reasonable steps to protect Personal Data in line with this Policy.

Delete your personal data

You may request access, correction, or deletion of Personal Data we hold about you. Where you have an Account, you may update certain details in your profile. You may also contact us using the details below.

We may retain some information when we have a legal obligation or other lawful basis to do so.

Disclosure of your personal data

  • Business transactions. If we are involved in a merger or asset sale, Personal Data may transfer; we will provide notice where required before it becomes subject to a different policy.
  • Law enforcement. We may disclose Personal Data when required by law or valid requests from public authorities.
  • Other legal requirements. We may disclose information to comply with legal obligations, protect rights and safety, investigate wrongdoing, or limit legal liability.

Security of your personal data

We use commercially reasonable measures to protect Personal Data. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Children's privacy

The Service is not directed at anyone under 13. We do not knowingly collect Personal Data from children under 13. If you believe a child has provided us data, please contact us and we will take steps to remove it.

Links to other sites

This Policy applies to the ALLDOZ website. We may link to external sites we do not control; their privacy practices may differ. Review their policies before sharing personal information elsewhere.

Changes to this privacy policy

We may update this Policy from time to time by posting the revised version on this page and updating the “Last updated” date. Where appropriate, we may notify you by email or a prominent notice on the Service before changes take effect. Continued use after changes constitutes acceptance of the updated Policy.

Contact us

Questions about this Privacy Policy or your data:

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